Frequently Asked Questions

StayAxis is a property management service specializing in short-term rentals, including Airbnb listings. We help property hosts maximize their rental income by handling day-to-day operations,  so they can focus on growing their portfolio and earning passive rental income. 

Stayaxis provides comprehensive support for short-term rental hosts, including:

• Booking and calendar management
• Guest communication and support 
• Listing creation and optimization
• Cleaning schedule coordination
• Maintenance management
• Review and reputation management
• Air Cover Claims

Our goal is to simplify hosting while maximizing your property’s performance.

 Yes, StayAxis offers premium add-on services, including advanced revenue management. 

Revenue management involves dynamic pricing strategies, market analysis, and continuous rate optimization to help maximize your property’s earning potential. This service is optional and charged separately from our standard property management package. Please contact us for details on pricing and availability.

We manage listings on major short-term rental platforms such as Airbnb and other booking channels, depending on the property and market. 

The onboarding process begins with an initial consultation to understand your requirements, followed by a detailed assessment of your property. We then create, set up, and manage your listing across major booking platforms while implementing our comprehensive management services to ensure your property is fully prepared to welcome guests. 

The onboarding process usually takes a few days. It includes an initial consultation, property assessment, listing setup, and integration with our management systems. 

Yes. You always remain the owner and retain full control of your property. StayAxis simply manages the operational side to ensure smooth guest experiences and optimal performance. 

Our team uses optimized listings, smart pricing strategies, and responsive guest communication to increase visibility, occupancy rates, and overall rental revenue. 

Our team handles guest inquiries, booking confirmations, check-in instructions, and support during the stay. Quick responses help improve guest satisfaction and reviews. 

We coordinate cleaning schedules between bookings and ensure the property is prepared for every guest. Maintenance issues are also handled promptly to keep your property in top condition. 

Getting started is simple. Contact us through our website or reach out to us through our social media channels. You can schedule a consultation, and our team will guide you through the onboarding process and the steps needed to get your property ready for guests. 

 When damage occurs, we immediately document everything with photos and gather all required receipts. We then file your claim and handle all follow-up communication. Our team works to get you reimbursed quickly while keeping your property running smoothly. You stay hands-off—we handle the hassle for you